Yirental

Background

Founded in 2017, Yirental is a rental startup that helps people find accommodations. It builds a trusted community and connects the rental network of renters, homeowners, property managers, and service providers. Since 2017, Yirental has helped over 200,000 users to find their perfect homes.

My Role & Contributions

I started as a UX Research intern and then worked as a freelance UX researcher. We worked with CEO, designers, and engineers in a research team of two. We conducted explanatory and evaluative research utilizing various research methods (survey, user interview, usability testing, concept testing, etc.) to uncover users' needs, and provide actionable recommendations to drive product and strategic directions.

Duration

Apr 2021 - Jun 2022

Who I work with

UX Researcher, UX Designers, Engineers and CEO(PM)

Selected Projects

Understand the current process and tools individual homeowners and renters use for rent payment and maintanance, and identify unmet needs and pain points during the process.

Property Management

Premium Account

Understand homeowner's desirability in buying premium services on rental platforms

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Premera: Clinic awareness and satisfaction research

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UW: Reshape your first DIY journey